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.agent-description{color:#ffffffe6;font-size:1.05rem;-webkit-line-clamp:unset}.agent-cta{margin-top:25px;background-color:#fff;color:var(--agent-color);border:none;padding:12px 24px;border-radius:30px;font-weight:600;display:flex;align-items:center;gap:8px;cursor:pointer;transition:transform .2s;opacity:0;animation:fadeIn .5s forwards .3s}.agent-cta:hover{transform:translateY(-2px);box-shadow:0 5px 15px #0003}@keyframes fadeIn{to{opacity:1}}.agent-visual-overlay{position:absolute;right:-50px;bottom:-50px;width:300px;height:300px;background:radial-gradient(circle,#fff3,#fff0 70%);border-radius:50%;opacity:0;transform:scale(.8);transition:all .5s ease;pointer-events:none;display:flex;align-items:center;justify-content:center}.agent-card.active 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#00000073}.resource-card-icon{width:48px;height:48px;border-radius:12px;background:var(--brand-soft);color:var(--brand-300);display:flex;align-items:center;justify-content:center;margin-bottom:8px}.resource-card h3{margin:0;font-size:1.25rem;color:var(--text)}.resource-card p{margin:0;color:var(--text-muted);line-height:1.5}.news-card{background:var(--surface);border-radius:16px;overflow:hidden;box-shadow:0 4px 6px -1px #00000073;transition:all .2s}.news-card:hover{box-shadow:0 10px 15px -3px #00000073}.news-image{width:100%;height:200px;background-color:var(--line);object-fit:cover}.news-content{padding:24px}.news-date{font-size:.85rem;color:var(--text-muted);margin-bottom:8px;display:block}.news-title{font-size:1.2rem;font-weight:700;color:var(--text);margin-bottom:12px;line-height:1.3}.news-excerpt{color:var(--text-muted);font-size:.95rem;line-height:1.5}.help-search-container{max-width:600px;margin:-20px auto 60px;position:relative}.help-search-input{width:100%;padding:18px 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1rem;color:var(--text-muted);font-size:.85rem}.social-auth{display:flex;gap:1rem;margin-bottom:2rem}.btn-social{flex:1;display:flex;align-items:center;justify-content:center;gap:10px;padding:.6rem;border:1px solid var(--line);border-radius:4px;background:var(--surface);font-weight:500;color:var(--text)}.btn-social img{width:18px;height:18px}.btn-social:hover{background-color:var(--bg)}.auth-footer p{font-size:.9rem;color:var(--text-muted);margin-bottom:.5rem}.auth-footer a{color:var(--brand-300)}.dashboard-container{display:flex;min-height:calc(100vh - 65px);background-color:var(--bg)}.cliente-panel{display:flex;align-items:center;justify-content:center;min-height:60vh;padding:40px 20px}.cliente-panel-card{max-width:440px;text-align:center;padding:40px 32px;background:var(--surface);border:1px solid var(--line);border-radius:12px}.cliente-panel-icono{display:inline-flex;align-items:center;justify-content:center;width:56px;height:56px;border-radius:50%;background:#8b3fd926;color:var(--brand-300);margin-bottom:16px}.cliente-panel-card h1{font-size:1.4rem;margin:0 0 10px}.cliente-panel-texto{color:var(--text);font-size:1rem;margin:0 0 6px}.cliente-panel-sub{color:var(--text-muted);font-size:.88rem;margin:0 0 22px}.cliente-panel-boton{display:inline-block;padding:10px 22px;border-radius:8px;background:var(--brand-400);color:#fff;font-weight:600;text-decoration:none}.cliente-panel-boton:hover{background:var(--brand-700)}.cliente-panel-acciones{display:flex;gap:10px;justify-content:center;flex-wrap:wrap}.cliente-panel-boton{border:none;cursor:pointer;font-size:.95rem}.cliente-panel-boton:disabled{opacity:.6;cursor:default}.cliente-panel-boton-suave{background:transparent;border:1px solid var(--line);color:var(--text)}.cliente-panel-boton-suave:hover{background:var(--surface-2)}.it-support-page{padding:64px 24px 96px;background:var(--surface);min-height:calc(100vh - 65px)}.it-support-header{max-width:1100px;margin:0 auto 32px;display:flex;align-items:center;justify-content:space-between;gap:16px}.it-support-title{font-weight:700!important;color:var(--text)}.it-support-subtitle{color:var(--text-muted)}.it-support-container{max-width:1100px;margin:0 auto;display:grid;gap:24px}.it-support-list-view,.it-support-detail-view{grid-template-columns:minmax(0,1fr)}.it-support-card{border-radius:12px!important;background:var(--surface)!important;border:1px solid var(--line)!important;padding:20px!important}.it-support-conversation{display:flex;flex-direction:column;gap:16px}.it-support-detail{display:flex;flex-direction:column;gap:20px}.it-support-primary{text-transform:none!important;font-weight:600!important;border-radius:12px!important;padding:10px 20px!important;background:var(--brand-400)!important;box-shadow:none!important}.it-support-list{padding:0!important}.it-support-list-item{border-radius:12px!important;margin:8px 0!important;border:1px solid transparent}.it-support-list-item.Mui-selected{border-color:var(--brand-200);background:var(--brand-soft)!important}.it-support-list-title{margin-bottom:6px}.it-support-list-meta{font-size:.8rem;display:inline-flex;gap:16px}.it-support-muted{color:var(--text-muted)}.ticket-summary{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}.ticket-actions{flex-wrap:wrap}.ticket-attachments{margin-top:8px}.it-support-link{color:var(--brand-300);text-decoration:none;font-weight:500}.message-list{border-top:1px solid var(--line);padding-top:16px;display:flex;flex-direction:column;gap:12px;max-height:320px;overflow-y:auto;padding-right:6px}.conversation-divider{margin:8px 0 0!important}.message-item{background:var(--surface);border-radius:16px;padding:12px 16px;border:1px solid var(--line);display:flex;flex-direction:column;gap:6px}.message-item.own{background:var(--brand-soft);border-color:var(--brand-200)}.chip-priority,.chip-status{font-weight:600!important}.chip-baja{background:#60a5fa29!important;color:var(--info)!important}.chip-media{background:var(--warn-soft)!important;color:var(--warn)!important}.chip-alta{background:var(--risk-soft)!important;color:var(--risk)!important}.chip-resuelto{background:var(--warn-soft)!important;color:var(--warn)!important}.chip-abierto{background:var(--ok-soft)!important;color:var(--ok)!important}.chip-cerrado{background:var(--risk-soft)!important;color:var(--risk)!important}.chip-role{background:var(--surface)!important;color:var(--text-muted)!important}.it-support-empty{padding:20px;border:1px dashed var(--line);border-radius:16px;color:var(--text-muted);text-align:center}.it-support-form{display:flex;flex-direction:column;gap:18px;margin-top:12px}.it-support-alert{margin-top:4px}.it-support-dialog-actions{padding:0!important;margin-top:8px!important}.conversation-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}@media(max-width:960px){.it-support-header{flex-direction:column;align-items:flex-start}.it-support-container{grid-template-columns:1fr}}@media(max-width:700px){.it-support-page{padding:48px 16px 72px}}.contact-page{padding:72px 24px 96px;background:var(--surface);min-height:100vh}.contact-header{max-width:1100px;margin:0 auto 36px;text-align:left}.contact-title{font-weight:700!important;color:var(--text);margin-bottom:12px!important}.contact-subtitle{color:var(--text-muted);font-size:1.05rem!important}.contact-container{max-width:1100px;margin:0 auto;display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,.9fr);gap:24px;align-items:stretch}.contact-form-card,.contact-detail-card{border-radius:20px!important;background:var(--surface)!important;padding:32px!important;border:1px solid var(--line)!important}.contact-form-title{font-weight:700!important;color:var(--text);margin-bottom:6px!important}.contact-form-subtitle{color:var(--text-muted);margin-bottom:24px!important}.contact-form{display:flex;flex-direction:column;gap:18px}.contact-select-placeholder{color:var(--text-muted)}.contact-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.contact-alert{margin-top:6px}.contact-submit{text-transform:none!important;font-weight:600!important;border-radius:12px!important;padding:12px 20px!important;background:linear-gradient(120deg,var(--brand-400),var(--brand-400))!important;box-shadow:0 18px 40px #8b3fd93d!important}.contact-detail-title{font-weight:700!important;color:var(--text);margin-bottom:8px!important}.contact-detail-subtitle{color:var(--text-muted);margin-bottom:20px!important}.contact-detail-list{display:flex;flex-direction:column;gap:12px;margin-bottom:24px}.contact-detail-scroll{max-height:360px;overflow-y:auto;padding-right:6px;display:flex;flex-direction:column;gap:18px;margin-bottom:24px}.contact-detail-block{padding-bottom:16px;border-bottom:1px solid var(--line)}.contact-detail-block:last-child{border-bottom:none;padding-bottom:0}.contact-detail-block-title{font-weight:700!important;color:var(--text);margin-bottom:6px!important}.contact-detail-block-subtitle{color:var(--text-muted);margin-bottom:12px!important}.contact-detail-item{display:flex;gap:10px;align-items:flex-start}.contact-detail-bullet{width:8px;height:8px;border-radius:50%;background:var(--brand-400);margin-top:8px;flex-shrink:0}.contact-detail-tags{display:flex;flex-wrap:wrap;gap:10px}.contact-detail-tag{padding:6px 12px;border-radius:999px;font-size:.85rem;background:var(--brand-soft);color:var(--brand-500);font-weight:600}.contact-company-info{max-width:1100px;margin:24px auto 0}.contact-company-card{border-radius:20px!important;background:var(--surface)!important;padding:32px!important;border:1px solid var(--line)!important}.contact-company-title{font-weight:700!important;color:var(--text);margin-bottom:20px!important}.contact-company-list{display:grid;gap:16px}.contact-company-row{padding:16px 18px;border-radius:16px;background:var(--surface);border:1px solid var(--line)}.contact-company-label{font-size:.82rem!important;font-weight:700!important;letter-spacing:.04em;color:var(--brand-300);margin-bottom:8px!important}.contact-company-value{color:var(--text-muted);line-height:1.6!important}@media(max-width:960px){.contact-container{grid-template-columns:1fr}}@media(max-width:700px){.contact-page{padding:48px 16px 72px}.contact-grid{grid-template-columns:1fr}}.felchat-page{padding:100px 20px 80px;background:var(--bg-2);color:var(--text)}.felchat-hero{max-width:980px;margin:0 auto;display:flex;flex-direction:column;gap:18px;padding:36px;border-radius:20px;background:linear-gradient(135deg,#ffffff0f,#ffffff08);border:1px solid rgba(255,255,255,.06);box-shadow:0 20px 50px #0000008c}.felchat-kicker{margin:0;text-transform:uppercase;letter-spacing:1.2px;font-weight:700;font-size:.85rem;color:var(--brand-300)}.felchat-title{margin:0;font-size:3rem;line-height:1.1}.felchat-subtitle{margin:0;max-width:70ch;color:var(--text-muted);line-height:1.6;font-size:1.05rem}.felchat-cta{display:flex;gap:12px;flex-wrap:wrap;margin-top:4px}.felchat-btn{display:inline-flex;align-items:center;gap:8px;padding:12px 18px;border-radius:10px;font-weight:700;font-size:.95rem;text-decoration:none;transition:transform .15s ease,box-shadow .2s ease,background .2s ease,border-color .2s ease}.felchat-btn.primary{background:var(--brand-400);color:#fff;border:1px solid transparent;box-shadow:0 12px 24px var(--brand-glow)}.felchat-btn.primary:hover{background:var(--brand-500);transform:translateY(-1px)}.felchat-btn.ghost{background:transparent;color:var(--text-muted);border:1px solid var(--line)}.felchat-btn.ghost:hover{color:var(--text);border-color:var(--brand-line);transform:translateY(-1px)}.felchat-block{max-width:980px;margin:56px auto 0}.felchat-block h2,.felchat-cierre h2{margin:0 0 12px;font-size:1.8rem}.felchat-block-intro{margin:0;max-width:70ch;color:var(--text-muted);line-height:1.6}.felchat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px;margin-top:20px}.felchat-card{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:18px}.felchat-card-icon{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:10px;background:var(--brand-soft);color:var(--brand-300);margin-bottom:12px}.felchat-card h3{margin:0 0 6px;font-size:1.05rem}.felchat-card p{margin:0;color:var(--text-muted);line-height:1.5;font-size:.95rem}.felchat-canales{list-style:none;margin:20px 0 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